Google Reviews

John Webster
John Webster
13:09 21 Aug 17
Sara Bowen
Sara Bowen
18:50 05 Dec 17
J&R came to clean out my grandparents barn. It was a job no one would touch, but J&R was ready. They came prepared to throw away all kinds of stuff and cleaned years of accumulated filth. In addition to being prepared for this job, they were professional and organized. I felt good about the job they did. I hope never to need them in a disaster, but if I do, I am confident in the result.read more
John Mensing
John Mensing
00:37 07 Sep 17
if you want to experience true hell on earth then by all means go with this outfit. I felt more victimized by this organization then by the actual fire in my apartment. I really don't know where to begin. but here is a taste of what you are in for. First off they let my items sit in a burned out, wet, mildew saturated apartment a full six weeks before retrieving all of my items. Therefore, items that could have been salvaged were no longer salvageable. Because of a complete lack of communication on their part and the fact that they were very slow in getting any of my items back to me in a timely fashion I filed a complaint with the BBB. Instead of trying to resolve the issue thru the BBB the owner was so irate that I filed a complaint against him he told me to take my business elsewhere unless I was willing to rescind my complaint. This is of course impossible to do so I was force to use another company. Further, this company never gave me an estimate for the work they were going to do. They just handed me a bill for 6,000. Later I found out they went against industry standards and placed my items in a deodorizing chamber prior to cleaning. This was at a cost of 2,000. Why they did this I will never know. You can draw your own conclusions there. Finally, items that were returned were actually ruined after their "restoration" process. A TOTAL NIGHTMAREread more
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